Technology updates and upgrades are unraveling a plethora of advantages for the Human Resource industry. Ever since CRM software like Salesforce integrated with the technology and Agentforce got into the picture, recruitment and hiring have been more exciting than ever. Businesses that have hired Salesforce consulting services for their Human Resources department, are experiencing substantial growth in their recruitment businesses and processes.
Human Resource, Market Value, and HR Automation
According to a report by Fortune, the HR technology market is expected to grow to $39.90 billion by 2029, and by 2031 this number will reach $44.28 billion.
Image source – Verified Market Research
The integration of AI in the HR industry has also cemented the growth prospect of HR professionals. According to a report by YouGov, in June 2024, 38% of HR decision-makers are using Artificial Intelligence in their daily tasks.
According to the same report, 46% of HR leaders experienced enhanced analytics after AI integration. 35% have experienced improved learning and development, and 32% of HR are using software for performance management.
Role of Salesforce Consulting Services in the Human Resource Industry
With the rise in the number of job seekers and job givers, it becomes daunting to keep data consolidated, organized, and analyzed. Salesforce CRM consulting is one way that helps businesses accelerate the HR process.
How?
Let’s understand the benefits of Salesforce implementation for the recruitment industry, one by one –
Salesforce Drives Away Data Silos
Salesforce data centralization capabilities are impeccable. It enables HRs to consolidate data from different channels and mitigate data silos.
Through this automation, there will be minimal manual intervention that brings efficiency to the tasks.
Organized Recruitment Process
Recruitment is a meticulous process wherein as an HR you have to identify a suitable candidate that fits well with the organization.
What if the recruitment process gets automated and streamlined at each stage? This can happen with Salesforce consulting services.
Implementation of the cloud CRM helps HR professionals manage the data of candidates according to skills, experience, professionalism, and other dynamics.
Eases Onboarding Process
One of the most time-consuming tasks during recruitment is the onboarding process. From managing job postings to candidate tracking, and from conducting interviews to having the candidate onboard, there’s a lot an HR works on.
With Salesforce CRM, your recruitment and onboarding process gets the next-level automation. Salesforce has impeccable integration capabilities. With the integration of third-party tools like an applicant tracking system, an HR professional can solve all recruitment-related challenges.
From handling paperwork to tracking the progress of new hires, get everything under control with Salesforce consulting services.
Employee Insights & Custom Reporting
Salesforce comes with powerful AI-enabled insights and reporting. Recruitment agencies can have the CRM implemented in a way that HR professionals not only can see the detailed reports but also customize the reports as per requirements.
The CRM-enabled reporting helps HRs compare job ad performance on different channels. It will help in analyzing the employees’ details at the time of onboarding.
With the help of reports, one can also track employee satisfaction scores, performance, and turnover and work around company culture accordingly.
Employee Engagement and Performance Tracking
Maintaining a bonhomie across the departments and team members is one of the major works of HR professionals. Through Salesforce implementation, it can be achieved effortlessly. Another task is to track employee engagement and performance tracking.
Employees want to learn about the company’s benefits, policies, and personal records, but manual processes and the lack of a self-service portal create delays.
Salesforce has a robust and interactive self-service portal. Here, employees can access HR information, and company policies, update personal records, and access training materials.
Salesforce also has case management functionality that helps in resolving queries, grievances, and requests.
Additional Salesforce Solutions’ Benefits for The HR Industry
- Salesforce helps businesses improve collaboration across departments.
- Rest assured of robust data security and safety with Salesforce consulting services.
- HR agencies can integrate 3rd party apps and simplify the recruitment process.
- As a fully integrated system, Salesforce CRM mitigates any chance of data loss.
- Salesforce mobile connectivity enables HRs to connect with candidates and employees on the go.
Conclusion
Whether you are hiring an individual or conducting a mass hiring, onboarding an employee is a complex matter. Salesforce is a strong tool that enables recruitment agencies to simplify the hiring process and make it like a cakewalk.
Empower recruiters and candidates with the power of Salesforce. To have Salesforce consulting services, you can hire FEXLE, a Salesforce summit partner. We help recruitment agencies build strong HR-based salesforce solutions, exponentially.
