Listed as the world’s number one Customer Relationship Management platform, Salesforce is known for its impeccable & cutting-edge features and functionalities. The CRM platform brings companies and customers together and helps users run businesses on a single platform.
The community of Salesforce is high and is supported by high-end Salesforce CRM development companies and Salesforce CRM developers.
The platform boasts of Customer 360 degree view that helps all business entities & their myriad departments to have a holistic view of their businesses and customers and prepare future strategies accordingly.
So whether you are struggling with information organization, want to improve customer relationship management, or if you have poor communication with & between sales members or you want to automate everyday tasks, or if you are looking for a solution that will help you keep up with leads, Salesforce CRM implementation services will be the wise choice.
The Ultimate Benefits of Salesforce Implementation Services
The cloud-based CRM platform with unmatchable services boasts myriad benefits which users can leverage post successful implementation. The platform not only improves business performance & productivity but also enables the teams to work smarter and efficiently.
In the post-Salesforce implementation process, businesses can experience process automation and reduction in manual efforts, which otherwise are time-consuming, resource-consuming, and effort demanding.
Following are the things you could accomplish through Salesforce CRM & mobile apps:
- Cater multiple services to users
- Storing & managing customers data
- Oversee marketing campaigns
- Analysis of insights & performance through automation
- Product promotion across different platforms
- Collecting leads & helps the team convert them into sales
- Establish seamless communication with customers & among team members.
- High-level collaboration among different departments
- Developing custom-fit applications becomes easier
- Easy customization as businesses proliferate
Choose The Right Product for Salesforce CRM Implementation Services
The realm of Salesforce is equipped with a wide range of products. Each product is designed to satiate specific business requirements from different industries. Holistically, these products will help you customize the platform to fit your operational requirements.
Following are the major Salesforce products. Before you hire a Salesforce development company for implementation, go through these products thoroughly.
Salesforce Sales Cloud –
- Helps in monitoring business performance in real-time
- Helps in automating administrative tasks
- Enable sales teams to focus on building result-oriented strategies.
Salesforce Service Cloud –
- Personalize business-customer interaction
- Improvise customer services processes
- Helps in establishing end-to-end customer engagement
Salesforce Marketing Cloud –
- Empowers business marketing strategies across multiple channels.
- Boosts eMail marketing, digital marketing, data management, and other marketing campaigns.
- Helps in discovering top marketing insights.
- Helps in sending the right message to the right clients and at the right time.
Salesforce Commerce Cloud –
- Helpful in creating a seamless eCommerce experience for clients.
- Easy order management is possible.
- Suitable for all B2B and B2C businesses.
Salesforce Apps Cloud –
- It is helpful in building custom apps as per business requirements.
- Helps in improving the Salesforce platform experience.
- Enable development & enablement on the Lightning platform.
- It will be easier for users to build responsive apps with a rich library.
Salesforce Community Cloud –
- A perfect community-centric CRM solution that creates branded websites that help businesses connect with customers, employees, partners, and other stakeholders.
- Allows easy customization based on community needs.
- Easy integration of data with centralization is possible.
- Easy access to automated data as per individual needs, behaviors, and interests connect groups.
Salesforce Analytics Cloud –
- Data integration from multiple sources will become super easy.
- Enable in-depth analysis of data, even from different Salesforce cloud solutions.
- Offers you numbers and stats that matter to your business.
Salesforce Implementation Guide – Everything From Planning to User Adoption
In one of its reports, Salesforce has revealed that companies that have properly implemented Salesforce solutions have experienced an average of 37% increment in revenue generation.
As a Salesforce Gold Consulting Partner, we have come up with these proven steps that will help you easily execute Salesforce implementation services:
Hire Salesforce Implementation Partner
Guidance from an experienced Salesforce implementation partner will help businesses at every stage of implementation. They will also help in improving workflow without compromising with values.
The help from the best Salesforce consulting company helps you leverage the benefits of the best Salesforce CRM consulting.
Determine Decision-Makers
Once you identify the Salesforce implementation company, you identify the team member who will lead the project and also the other internal key-decision makers.
Having such a team will help businesses keep close eyes on the step-by-step process of Salesforce implementation and they are the ones who will be responsible for the internal training team.
Discuss Implementation Timeline
Time plays a crucial role as other factors like resources and moreover, the cost depends on how long the implementation process takes place. In general, the Salesforce implementation process takes up to two weeks to 60 days, depending on various factors like features & functionalities to be included, level of complexity, etc.
Encourage User Adoption
After the successful implementation of the Salesforce solution, when you are strongly up and running, it’s time to get users on board.
To make user adoption a successful venture, make sure you support the end-users, measure the adoption rate, and also encourage users for adoption.
Launch By Phases
Implementation is a huge process. Executing everything at once will not be a wise choice, therefore, it is recommended to implement Salesforce phase-wise. It will give employees or users ample time to adapt to the new technology and they can easily get adjusted to the new platform and its functionalities.
Review & Improve
Deployment is not where work ends. The work actually never completes. Technology changes and so it is essential to keep up with the market one keeps working on the improvements and upgrades. It will help in maximizing the company’s Salesforce experience.
Conclusion
With the right & best Salesforce implementation company, the process of implementation becomes super easy. The proper planning and preparation also play vital roles in a successful Salesforce implementation.
We hope this post has given you a detailed understanding of the Salesforce implementation process. Make sure you hire a Salesforce consultant or consulting partner and get the utmost benefits.
