Builders, real-estate businesses, and the construction industry are going through a lot of changes with respect to technological advancements. From designing a building to its construction and management, every step gets streamlined with the help of technology like Salesforce consulting services. Salesforce for the real construction industry is the next-big thing for sure.
According to a survey by Market Research Future, the global construction software market is projected to reach 7.5 billion by 2032.
The construction industry works quite differently. There’s a lot of mobile workforces and workflow involved. Managing everything on the go is not a cakewalk.
With Salesforce Field Service Lightning, construction businesses can bring efficiency into their working process.
Let’s move ahead and discuss the Role of Salesforce FSL in the construction industry.
Salesforce Field Service Lightning for the Growth of Construction Industry
Construction CRM is the need of the hour for businesses in the present technology-driven age. From centralizing data from across the channels to nurturing leads, a good CRM helps construction businesses experience 360-degree growth.
While businesses can handle different departments like sales, marketing, and services, there’s one domain that remains challenging for the construction industry, and that is the management of field service operations.
Salesforce for the construction industry brings Salesforce Field Service Lightning. It helps businesses in the construction industry manage their field operations as well as the workforce.
FEXLE Services and Salesforce for the Construction Industry – Our Agile Approach
Implementing Salesforce CRM for the construction industry is a complex process. There should be proper coordination and guarantee of customer satisfaction. It can be leveraged via Salesforce consulting services.
Our certified Salesforce FSL experts are proficient in crafting solutions that boost project management.
Strong Assessment and Planning
Before we start working on a project, our team of Salesforce Field Service consultants start with an in-depth analysis of the requirements and identify the gaps and requirements of your business.
Our planning and assessment stage involves steps like outlining objectives, setting timelines, and ponding & finalizing the resources.
Salesforce FSL Customization and Configuration
Construction companies need CRM software that can be easily configurable and customized. Our team harnesses the power of Field Service lighting and customizes the solutions that meet the unique requirements of your construction businesses.
Whether it is about job scheduling, dispatching, or handling a mobile workforce, every dynamic can be configured easily.
Mobile Configuration with AI Insights
For the construction businesses, it is necessary to handle daily operations on the go, and it can be achieved via Salesforce mobile applications. Our FSL experts can excellently configure mobile apps and take care of different processes like mobile flows, layout preferences, and more.
The integration of Agentforce with a mobile app will take things to the next level. Our Agentforce experts integrate AI Agents to fill the application with AI-driven insights.
AI Integration
Artificial intelligence is shaking every industry, and the construction industry is not an exception. Tools like Einstein AI Analytics help businesses predict delays in project status on the needs of equipment and maintenance requirements. AI technology will also help in route optimization. It uses historical data and real-time traffic updates to reduce travel time and costs.
The integration of AI technology will also help in resource allocation, scheduling, and dispatching of field technicians. AI helps in forecasting resource requirements and adjusting schedules dynamically, avoiding delays in high-priority tasks.
Seamless FSL Integration
One of the best parts of Field Service Lightning is its easy-to-integrate capabilities. Whether you want to have it integrated with QuickBooks Foundation, Epicor, or any other system, our FSL experts will ensure the system works seamlessly with FSL.
Benefits of Salesforce Field Service Lightning (FSL) for the Construction Industry
Following are the outcomes a construction business can expect with having Field Service Lightning implemented–
- FSL helps in improving operational efficiency, which leads to higher productivity and cost savings.
- Mobility into workflows helps field professionals get updated with daily workflow on the go.
- FSL facilitates GPS integration that enables instant messaging and real-time push notifications.
- Improved customer interaction and satisfaction via proper feedback and utmost transparency.
- FSL ensures optimum utilization of resources.
- It brings efficiency to field operations and empowers mobile workers to stay up to date-with their daily tasks.
- Enhanced customer services, improved decision-making, and strong scalability and flexibility are some more advantages of FSL.
Conclusion
The construction industry needs software that can streamline processes in real time, and Salesforce field service lightning is one such solution that can make it happen.
To leverage the full potential of Salesforce Field Services Lightning, we advise you to hire Salesforce consulting services. The experts in FSL solutions can help you overcome all hurdles and make the construction process result-driven.
