Imagine a world where you can see the exact location and movement of everything in your workspace, in real-time. This level of visibility can revolutionize the way businesses operate, improving efficiency, safety, and ultimately, success.
In today’s fast-paced world, the ability to track the precise location and movement of assets in real time within programmable spaces has become crucial for businesses.
Such solutions are essential for optimizing operations, enhancing productivity, and ensuring safety across various industries.
Companies like Ubisense are leading the charge in this exciting new frontier. Partnered with FEXLE and equipped with Dimension4 Sensing Technology the company revolutionizes the way enterprises manage the tracking and interaction of objects in complex processes.
Navigating Real-time Tracking Complexities: The Roadblock
Ubisense, renowned for its enterprise-level solutions, was facing challenges with its legacy CRM system.
To maintain their leadership in real-time tracking technology, they required a seamless transition to a cloud-based CRM platform.
The need was clear:
- Standardize global sales and marketing operations
- Optimize lead generation processes.
- Streamline the process of customer interaction across the world.
Without a comprehensive activity tracker, standardized sales processes, or efficient account management, Ubisense struggled with data validation, performance tracking, and lead assignment.
This is where FEXLE stepped in.
Overcoming Legacy Limitations and Partnering with FEXLE Services
With a team of dedicated Salesforce professionals, FEXLE analyzed Ubisense’s requirements and designed a scalable, enterprise-level solution. FEXLE’s innovative approach introduced a myriad of features and solutions to elevate Ubisense’s operations:
Enhanced Visibility and Automation: The solution provided seamless visibility into conversations and meetings, automated vendor-partner registration processes, and streamlined order management and delivery. Salesforce native solutions ensured smarter workflows and reduced human errors.
- Robust Lead and Opportunity Management
With real-time integration with third-party tools, FEXLE established a strong lead management system that expedited deal closures. Opportunity management became more effective, leading to improved business outcomes.
- Comprehensive Account and Task Management
FEXLE’s solution empowered Ubisense with efficient task management processes, ensuring smooth operations within the organization. Additionally, the system provided a 360-degree view of customers, enabling a holistic understanding of client interactions.
- Data Integrity and Reporting
The elimination of data duplication and enhanced data validation improved the accuracy of information. Customizable reports and dashboards allowed senior management to gauge performance and make informed decisions.
- Marketing Excellence with Pardot Integration
FEXLE integrated Pardot for effective marketing solutions, optimizing lead generation and nurturing processes. The integration enabled targeted campaigns and personalized communication.
- Innovative Ticket and License Management
Apex and flows facilitated efficient ticket management, while license management ensured compliance and streamlined operations.
Technology Stack Used – Empowering Innovation
FEXLE utilized a robust technology stack that included Force.com, Sales Cloud, and Pardot. These platforms provided a flexible and scalable foundation for transforming Ubisense’s CRM system.
Force.com offered a customizable environment for building tailored applications, while Sales Cloud enhanced sales processes with powerful automation and insights.
Pardot integration allowed for sophisticated marketing automation, enabling precise targeting and effective customer engagement.
The Impact
Since the project’s inception in 2014, FEXLE’s partnership with Ubisense has been an ongoing success story.
The implementation of a scalable, cloud-based CRM platform revolutionized Ubisense’s operations, empowering them to maintain their position as industry leaders in real-time tracking technology.
FEXLE’s solution transformed Ubisense into a future-proof enterprise
Unlock the power of real-time tracking and automation with FEXLE Services
FEXLE’s expertise in delivering tailored solutions has been instrumental in transforming Ubisense’s CRM landscape. With a focus on innovation, scalability, and efficiency, FEXLE continues to support Ubisense in achieving its goals and objectives.
Contact FEXLE today, and let’s build a custom solution that propels your company towards success. We offer a team of certified Salesforce experts with proven expertise in crafting innovative solutions, just like the one we developed for Ubisense.
Let’s create the future together.
