What are the major roles of your Salesforce consultants?

• Define business objectives that support. • Map business objectives into features. • Recommend a suitable edition of the Cloud Platform. • Design customer service, sales, and marketing processes. • Build user adoption strategy.

How your Salesforce consultants can prove helpful?

Our team of Salesforce consultants can handle every project (simple or complex) and help businesses achieve their goals effectively.

How will FEXLE improve your use of Salesforce?

Some of the major pain points that FEXLE will solve for you are as follows: • Bring alignment in all business processes. • Enhance the usage of licenses and user adoption rate. • Advance customer engagement with a relevant prospect, lead and customer communications. • Increase usability with an object as well as page optimization.

What are the benefits of hiring FEXLE as a Salesforce consultant partner?

• We have flexible engagement models. • We offer quality delivery in a stipulated timeframe. • Clients will get a budget-friendly package. • There are multiple Salesforce app development options. • We maintain full secrecy with a non-disclosure agreement.

What are the top cloud-CRM functionalities that you provide?

The following are the top functionalities we offer: • Easy data update • Hassle-free data migration • Organized workflow & approval process • Role permission • Client-centric dashboards and user interface • Custom email services • Custom console • Constant maintenance & testing • Seamless forecasting • Improved communication with teammates • Package integration services • Time-saving tool

What will be your Salesforce development process?

Following is our agile and full-proof development process: • Thorough research and brainstorming • Designing & developing a realistic roadmap • Solution deployment • Quality check • Support and Services • Regular Maintenance

Ubisene Case Study | A SmartSpace® Platform With Dimension4™ Sensing Technology

Manufacturing

Ubisense

A SmartSpace® Platform With Class-Leading Dimension4™ Sensing Technology That Tracks The Precise Location, Movement, and Interaction of Everything in Your Process.

Team Size

4 People
About Client

Ubisense provides enterprise-level solutions to track real-time location & movement of things within programmable spaces.
Timeline

2014 – Till Now (On Going Support)

Project Overview

A Dimension4™ Ultra-Wideband Sensors and SmartSpace® Software Platform

Ubisense tracks the precise real-time location, movement and interaction of things to improve productivity, quality and safety of even the most complex processes. They do this with their industry-leading Dimension4™ ultra-wideband sensor system and powerful SmartSpace® software platform.

Ubisense was facing some issues with its legacy CRM system and they wanted to replace it with a new cloud-based CRM platform, so that they can seamlessly manage their global process. Fexle Services with its team of professionals thoroughly understood the requirements & offered Ubisense, a scalable and enterprise-level solution that helps in standardizing the Sales/Marketing operations of the company, across the world.

Goals and Objectives

The legacy CRM system of Ubisense had some issues. To overcome the issues, it was evident to have a cloud-based CRM. Some other goals & objectives are as follows:

To standardize Sales/Marketing operations with scalable solutions.
To standardize the process of customer interaction.
To build a solution for lead generation optimization.

Key Challenges

No Activity tracker for sales team & hence lacking Key Account Management.
No standardization of the sales process
Lack of Account management functionality
Customer 360-degree view is missing; no source of holistic customer info
No proper data validation and data duplication
No reports & dashboard; Sr. management. unable to gauge performance
Manual lead assignment at start of drive

Technology Stack

Salesforce

Salesforce

Force.com
Sales Cloud
Pardot

Features and Solutions Offered by Fexle Services

The team of Salesforce professionals put their shoulders to the wheel and they have harnessed the power of this futuristic technology. We have prepared a solution, equipped with a plethora of features that made Ubisense, an enterprise of the future.