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Best Salesforce Zendesk Integration Services

Customer satisfaction is the key to success for every business, and with the Salesforce Zendesk integration services, FEXLE helps businesses improve their customer services. Our team of proficient Salesforce consultants will empower your sales and support team. We enable your sales team with a holistic view of customers along with the seamless two-way data sharing integration facility between Salesforce and Zendesk.

With the integration of Salesforce and Zendesk, we will help you have complete control of the information at all levels, which is available for Zendesk from the platform of Salesforce. Our team of proficient team of certified Salesforce experts can excellently set up the integration where information automatically exchanged between Salesforce and Zendesk. Hire a Salesforce consultant from FEXLE Services and get the best Salesforce Zendesk integration services.

With Salesforce Zendesk Integration Services, You Can:

Amendments in Salesforce Zendesk

It Empowers Businesses to Make Better & Accurate Decision

Enables Teams to Take Rapid Decision without Losing Time

Salesforce Zendesk Integration Boosts Customer Response Time

Complete 360-Degree View of Customers & Their Issues

Greater Level Of Collaboration In Delivery Ecosystem

Triggers & Actions That Happens With Salesforce Zendesk Integration

Top Benefits of Salesforce Zendesk Integration for Businesses

Accessibility

Your sales team and support team will have access to data/information for insightful reporting.

Database

All the data will be available at a single database that can be accessible by sales and support teams.

Real-time Sync

You can maintain a database of customer records from Zendesk or Salesforce with real-time data sync.

Tracking

You can store the data of users such as support agents, customers, etc., and track interaction between all.

Accuracy

You can sort your customers. It will help you understand the needs of your customers & you can assign support to them.

Success Stories

FAQ’s

Salesforce Zendesk integration is not a piece of cake. It’s a long, time taking, and technical process where one faces multiple questions. Here are the most frequently asked ones.

Frequently asked questions related to salesforce to our technical team

The integration between Zendesk and Salesforce will help you in the following ways:

  • Easy communication on work items through the local system
  • Real-time resolution to customers issue and priorities
  • Real-time updates on the resolution of issues.

They can access all customer-related information from Zendesk. There will be no manual efforts to keep the sales team updated with customers’ issues.

There will be process automation that keeps the support team updated on the new customer accounts.
  • Add/update user/agent in Zendesk on new contact in Salesforce
  • Add/update user/agent in Zendesk on getting a new lead in Salesforce
  • Add a ticket in Zendesk on getting a new lead in Salesforce.
  • Add ticket in Zendesk on new contact in Salesforce.
  • Add/update a custom object in Salesforce on a new ticket in Zendesk.
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