What are the major roles of your Salesforce consultants?

• Define business objectives that support. • Map business objectives into features. • Recommend a suitable edition of the Cloud Platform. • Design customer service, sales, and marketing processes. • Build user adoption strategy.

How your Salesforce consultants can prove helpful?

Our team of Salesforce consultants can handle every project (simple or complex) and help businesses achieve their goals effectively.

How will FEXLE improve your use of Salesforce?

Some of the major pain points that FEXLE will solve for you are as follows: • Bring alignment in all business processes. • Enhance the usage of licenses and user adoption rate. • Advance customer engagement with a relevant prospect, lead and customer communications. • Increase usability with an object as well as page optimization.

What are the benefits of hiring FEXLE as a Salesforce consultant partner?

• We have flexible engagement models. • We offer quality delivery in a stipulated timeframe. • Clients will get a budget-friendly package. • There are multiple Salesforce app development options. • We maintain full secrecy with a non-disclosure agreement.

What are the top cloud-CRM functionalities that you provide?

The following are the top functionalities we offer: • Easy data update • Hassle-free data migration • Organized workflow & approval process • Role permission • Client-centric dashboards and user interface • Custom email services • Custom console • Constant maintenance & testing • Seamless forecasting • Improved communication with teammates • Package integration services • Time-saving tool

What will be your Salesforce development process?

Following is our agile and full-proof development process: • Thorough research and brainstorming • Designing & developing a realistic roadmap • Solution deployment • Quality check • Support and Services • Regular Maintenance

Salesforce Zendesk Integration Company

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Best Salesforce Zendesk Integration Services

Customer satisfaction is the key to success for every business, and with the Salesforce Zendesk integration services, FEXLE helps businesses improve their customer services. Our team of proficient Salesforce consultants will empower your sales and support team. We enable your sales team with a holistic view of customers along with the seamless two-way data sharing integration facility between Salesforce and Zendesk.

With the integration of Salesforce and Zendesk, we will help you have complete control of the information at all levels, which is available for Zendesk from the platform of Salesforce. Our team of proficient team of certified Salesforce experts can excellently set up the integration where information automatically exchanged between Salesforce and Zendesk. Hire a Salesforce consultant from FEXLE Services and get the best Salesforce Zendesk integration services.

With Salesforce Zendesk Integration Services, You Can:

Amendments in Salesforce Zendesk

It Empowers Businesses to Make Better & Accurate Decision

Enables Teams to Take Rapid Decision without Losing Time

Salesforce Zendesk Integration Boosts Customer Response Time

Complete 360-Degree View of Customers & Their Issues

Greater Level Of Collaboration In Delivery Ecosystem

Triggers & Actions That Happens With Salesforce Zendesk Integration

Triggers on receiving a new outbound message in Salesforce.
Triggers at the time of new object creation of specified Salesforce object.
Triggers when the chosen field is updated on any record of a specified Salesforce object.
Triggers on Salesforce object update on any record.
Zenddesk triggers on new group creation.

Zendesk triggers the creation of a new organization.
Zendesk triggers when a new ticket is added.
Zendesk triggers when there will be activity on a specific ticket.
Triggers when a new ticket is added.
Triggers when a new user is created.

Create new organization
Create new ticket
Attach a file to an existing ticket
Add comment to an existing ticket
Add one or more tags to an existing ticket

Update existing organization
Update existing ticket status
Update existing user
Create new user
Finds an existing agent

Top Benefits of Salesforce Zendesk Integration for Businesses

Accessibility

Your sales team and support team will have access to data/information for insightful reporting.

Database

All the data will be available at a single database that can be accessible by sales and support teams.

Real-time Sync

You can maintain a database of customer records from Zendesk or Salesforce with real-time data sync.

Tracking

You can store the data of users such as support agents, customers, etc., and track interaction between all.

Accuracy

You can sort your customers. It will help you understand the needs of your customers & you can assign support to them.

Success Stories

Improved & Growth-Centric Revenue Management System

The professionals at Fexle Services helped REVvue in developing such a robust platform which not only automates the entire revenue management process but also facilitates sales reps. in standardizing the revenue management process.

With Fexle on their side, REVvue brings an exemplary growth in the revenue management process. Now, they can serve their clients in a more strategic & well-managed process.

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Exemplary Growth in Customer Base

The dedicated team of Fexle Services helped Prodly in developing such a strong platform which is not only functionally-rich but also automates the entire development lifecycle for low-code applications and thus came into the picture, AppOps.

With us by their side, Prodly has witnessed an exemplary growth in its customer base, from couples of customers to hundreds and more in a short span, and also the improvement in development tooling.

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Improvised Lead Management Process

Fexle Services, with its team of professionals, has worked on resolving the issues with the legacy system of Ubisense. We have helped them in standardizing the Sales and Marketing operations using a cloud-based CRM platform.

Our solution optimizes lead generation, simplifies workload delegation, and helps in monitoring better opportunities.

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Achieved Stellar Business Growth & Efficiency With Salesforce CRM

The seasoned Salesforce professionals at Fexle worked vigilantly and developed a reliable solution that lets users experience the centralized management system.

Fexle equipped the solution with activity tracking, 360-degree customer view, seamless integration, data visibility, strong reports and dashboard system, and an interactive mobile application, that have enabled them achieved process standardization & flawless growth

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Willowbend Can Now Match Thousands of Addresses Per Second

Fexle has worked dexterously on improving and eliminating the issues with the legacy system of Address Validator. With our expertise our Salesforce experts have equipped this tool with rapidity, robustness, and resilience.

Now users can easily install this manage package of address validation tools & integrate it within their system without any hassle.

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FAQ’s

Salesforce Zendesk integration is not a piece of cake. It’s a long, time taking, and technical process where one faces multiple questions. Here are the most frequently asked ones.

Frequently asked questions related to salesforce to our technical team

How will the Salesforce Zendesk integration prove helpful for me?

The integration between Zendesk and Salesforce will help you in the following ways:

Easy communication on work items through the local system
Real-time resolution to customers issue and priorities
Real-time updates on the resolution of issues.

How do Salesforce users benefit from integration?

They can access all customer-related information from Zendesk. There will be no manual efforts to keep the sales team updated with customers’ issues.

How do Zendesk users benefit from integration?

There will be process automation that keeps the support team updated on the new customer accounts.

Add/update user/agent in Zendesk on new contact in Salesforce
Add/update user/agent in Zendesk on getting a new lead in Salesforce
Add a ticket in Zendesk on getting a new lead in Salesforce.
Add ticket in Zendesk on new contact in Salesforce.
Add/update a custom object in Salesforce on a new ticket in Zendesk.